1. General Terms

These Terms and Conditions govern your use of the Qartaje Electronics website and any purchases made through it. By using our website, you agree to these Terms in full. We reserve the right to change or update these terms at any time without prior notice, and any changes will be posted on this page.

2. Eligibility

By using our website, you represent that you are at least 18 years old or have legal parental or guardian consent, and that you are fully capable of entering into binding legal agreements.

3. Product Information

• Accuracy: While we strive to ensure that all product descriptions, specifications, pricing, and other information displayed on our website are accurate and up to date, errors may occasionally occur. We reserve the right to correct any such errors and modify or update product information at any time without prior notice.
• Availability: Product availability is subject to change without notice. We cannot guarantee that an item listed as in stock will be available when you place your order. In the event that a product is out of stock, we will notify you and offer alternatives or refund your payment.

4. Pricing and Payment

• Prices: All prices listed on our website are in [your currency] and inclusive of applicable taxes unless otherwise stated. Prices may be subject to change without notice, but such changes will not affect any confirmed orders.
• Payment Methods: We accept major credit/debit cards, PayPal, and other payment methods as listed on the website. Payment must be made in full at the time of purchase. You agree to provide accurate and valid payment information and authorize us to charge the applicable amount for your order.
• Payment Security: We use secure encryption technologies to protect your payment information during transmission. However, you are responsible for ensuring the confidentiality of your account and password.

5. Shipping and Delivery

• Shipping Locations: We ship to [countries/regions you ship to]. Shipping rates, delivery times, and options will vary based on your location and the shipping method selected.
• Delivery Times: Delivery estimates provided on our website are for reference only and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or carrier delays.
• Risk of Loss: Once the products have been dispatched from our facilities and handed over to the shipping carrier, the risk of loss or damage transfers to you. If a package is lost or damaged in transit, please contact us so we can assist you in filing a claim with the shipping carrier.

6. Order Cancellation and Modifications

• Cancellation: You may cancel your order within 24 hours of placing it, as long as the item has not yet been shipped. Once your order has been shipped, cancellations will not be accepted, but you may return the item in accordance with our Return and Refund Policy.
• Modifications: We do not guarantee that modifications to an order (e.g., changing shipping address or product) will be possible once it has been placed. Please contact our customer support team as soon as possible to request any changes.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information regarding product returns, refunds, and exchanges. By purchasing from Qartaje Electronics, you acknowledge and agree to our return policies.

8. Product Warranty

All products sold by Qartaje Electronics are covered by their respective manufacturer warranties, where applicable. The terms and conditions of these warranties vary by manufacturer, and it is your responsibility to understand and comply with these warranty terms.

• Warranty Claims: For any warranty claims or issues, please contact us and we will facilitate the process with the manufacturer. We are not responsible for any damages or defects that arise after the manufacturer’s warranty period has expired.

9. Limitation of Liability

To the maximum extent permitted by law, Qartaje Electronics shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our website, products, or services. This includes but is not limited to damages for loss of profits, data, or goodwill, or any damages arising from technical malfunctions, interruptions, or defects on the website.

You agree that our total liability in any matter related to the website or products purchased from us will not exceed the total amount paid by you for the purchase in question.

10. User Accounts

• Account Creation: You may need to create an account to access certain features of our website, including making purchases or accessing order history. You agree to provide accurate and complete information when creating an account and to update this information if it changes.
• Account Security: You are responsible for maintaining the confidentiality of your account login credentials. Any activity that occurs under your account is your responsibility, and we are not liable for unauthorized access or misuse of your account.
• Account Termination: We reserve the right to terminate or suspend your account at any time for any reason, including if we suspect fraudulent activity, violation of these Terms, or other misuse of our services.

11. Intellectual Property

All content on the Qartaje Electronics website, including but not limited to text, images, logos, product descriptions, and code, is the property of Qartaje Electronics or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from our website without our express written consent.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [your country/region], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in [your jurisdiction].

13. Dispute Resolution

In the event of any disputes or claims related to your use of the website or purchase of products, you agree to first attempt to resolve the matter informally by contacting our customer support team. If the matter cannot be resolved amicably, both parties agree to submit the dispute to binding arbitration in [your location], except where prohibited by law.

14. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only, and Qartaje Electronics is not responsible for the content, privacy practices, or terms of use of any linked websites. We recommend that you review the terms and privacy policies of any third-party websites you visit.

15. Force Majeure

Qartaje Electronics will not be held liable for any failure to perform or delay in performing any of our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, labor disputes, government actions, pandemics, natural disasters, or interruptions in transportation or communications.

16. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Qartaje Electronics regarding your use of our website and purchase of products.

18. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, or if you need further assistance, please contact us:

• Email: support@qartajeelectronic.com
• Phone: (+971) 50 630 1259